Frequently Asked Questions
Q: What is your normal installation area?
A: We will service Austin, Texas and the surrounding communities, including Buda, Round Rock, Leander, Georgetown, Lakeway and Bee Cave
Q: Do you offer free in-home estimates?
A: Yes. Our Design Consultants will gladly come to your home with a complete selection to discuss your design options and provide a free estimate.
Q: What is your warranty?
A: Our blinds and shutters are covered by our limited lifetime warranty which includes original defects in materials, workmanship and installation.
Q: Can I get a custom color for my shutters?
A: Yes. If one of our standard shutter colors does not work, we can match from a provided wet sample.
Q. What are your methods of payment?
A: We accept checks, cash, VISA, MasterCard, Discover, American Express and Bitcoin (This is Austin after all!)
Q: Can I put wood shutters in a bathroom?
A: Yes. Similar to wood cabinets, wood shutters will perform just fine in bathrooms as long as they are not subjected to direct water contact.
Q: Can I mount a plantation shutter on a French Door or Sidelight?
A: Yes. We use a unique method to mount our shutters over a French Door or Sidelight allowing you to finish off all windows in a room with plantation shutters. We can also customize the shutter to fit around door handles.
Q: How do I clean my shutters?
A: We recommend using only a barely damp cloth to clean your shutters. Use a soft cloth, preferably cotton or a lamb's wood wand also works well.
Q: Do I have to have shutters on all of the windows in my home?
A: No. That is more personal preference than anything. Lighting needs, home decor style, window sizes, and landscaping can impact your desire to have shutters on some or all windows. Equally important is the beauty and light control shutters provide the inside of the home and certain rooms may need to be prioritized over others. Some customers elect to do the front, while others do the whole house at once, and still other do one room a year. We will be happy to provide pricing based on a number of volume scenarios.